Workspace use
Ealdorman provides role-based property operations workspaces for management, facilities, trade and agent teams. Users must only access workspaces, properties, records and documents they are authorised to use.
Terms
Terms of service
These terms set the baseline for responsible use of Ealdorman workspaces, portals, property data and operational records.
Customer data
Each organisation remains responsible for the accuracy, legality and permissioning of the data, documents, contacts, contractor details and operational records it uploads or connects to the platform.
Integrations
Connected email, storage, calendar and document sources should be authorised by the organisation that owns those systems. Integration access may be revoked by disconnecting the source or changing permissions with the provider.
Platform availability
Ealdorman is designed for operational reliability, but planned maintenance, third-party provider issues, internet faults or emergency work may affect availability.
Acceptable use
Users must not attempt to bypass access controls, upload malicious content, misuse another user's account, scrape restricted records or use the service for unlawful activity.
Changes
These terms may be updated as the platform evolves. Continued use of the service after updated terms are made available means the updated terms apply.
Support and administration
Your workspace administrator manages user access, module availability, property scope and connected systems. Contact them first for account, permission or data correction requests.
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