Information we collect
Ealdorman stores account details, organisation records, property and portfolio data, documents, work orders, tenders, contractor records, tenant records, audit activity and integration metadata needed to operate the platform.
Privacy
Privacy policy
Ealdorman is built for controlled property operations, with tenant-scoped workspaces, role-based access and clear auditability across every portal.
How information is used
We use information to provide the management, facilities, trade and agent portals, route work to the right users, maintain audit trails, support onboarding, improve reliability and respond to support requests.
Access and visibility
Workspace access is role-based. Users only see records, buildings, portfolios, modules and workflows that their organisation has enabled and their assigned permissions allow.
Documents and integrations
Uploaded files and connected-source metadata are used to classify records, extract operational context, support review workflows and keep property information organised.
Security and retention
Operational records are protected through tenant separation, permission checks and audit logging. Data is retained while it is needed for workspace operation, legal obligations, dispute resolution or agreed support.
Cookie policy
Ealdorman uses essential cookies and similar browser storage for authentication, session security, portal routing and preferences. Analytics or marketing tools should only be enabled where they are configured by the workspace owner and permitted by applicable requirements.
Contact
For privacy or data-access questions, use your organisation administrator or the Ealdorman support channel connected to your workspace.
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