Log the job
Capture helpdesk requests, inspection findings or asset issues from the field. Categorise by building, asset and priority from day one.
Helpdesk queueDaily operations
Facilities loginFacilities portal
Daily building operations without the noise.
A separate workspace for facilities teams to manage work orders, inspections, contractors, access notes and evidence without crossing into owner-only administration.
Open facilities portal
100% audit trail24h document review0x admin crossover
Live work ordersContractor dispatchInspection evidenceAsset historyCompliance tasks
How it works
From request to close, every step stays traceable.
Dispatch the trade
Assign to the right contractor from the approved panel with access notes, building contacts and compliance requirements attached.
Contractor dispatchInspect and record
Submit site inspections, upload photos and attach follow-up actions from the field. Evidence stays linked to the job record.
Inspection workflowTrack and close
Monitor supplier progress, update job status and close work orders with completion evidence and a searchable asset history.
Asset operationsFacilities Portal
Every job. Every trade. Every piece of evidence.
Capabilities
Built for the team on the ground.
Helpdesk jobs
Capture, triage, assign and close maintenance work with a board-first operational queue. Priority-sorted, building-scoped and audit-ready.
Contractor dispatch
Send work to the right trade, track progress and keep access notes, SWMS requirements and building contacts in one brief.
Inspection workflow
Submit site inspections, photos, access notes and follow-up actions from one place. Evidence stays searchable and timestamped.
Asset operations
Keep plant, equipment, service schedules and compliance-linked work orders connected to a live operational history.
Compliance-linked tasks
Work orders surface from certificate expiry, statutory inspections and service contracts before they become urgent surprises.
Evidence vault
Upload completion photos, site notes, SWMS and contractor certificates directly against the work order record.
Helpdesk queue
Triage fast. Close faster.
From the moment a job is logged, facilities teams have a clear, prioritised queue across board, calendar and list views. Every update is timestamped.
Site evidence
Photos, notes and proof, attached.
Evidence uploaded from the field stays permanently linked to the work order. No lost attachments, no manual cross-referencing, no hunt before audit.
Contractor management
The right trade. The right brief.
Approved contractor panel, licence and insurance vault, work order history and dispatch sit in one place with access notes and contacts attached.
Operational metrics
The platform in numbers.
Audit trail
Every work order, approval, evidence upload and status change is attributed and retrievable.
Document review
Contractor licence, insurance and SWMS documents reviewed within one business day of upload.
Admin crossover
Facilities teams operate in their own workspace while owner and management data stays separate.
Asset history
Work orders, inspections and compliance records build a searchable operational history per asset.
The workspace
Everything the team needs.
Ealdorman gives facilities teams a clean operational workspace built for the job queue, not the boardroom.- Board-first job queueKanban-style operational view with priority sorting, building filters and contractor assignment in one screen.
- Contractor brief and dispatchSend work orders with access notes, building contacts, scope of work and compliance requirements attached.
- Photo and evidence uploadCapture site photos, inspection notes and completion evidence directly against the job record.
- Compliance-triggered work ordersJobs created automatically from certificate expiry, inspection schedules and statutory service deadlines.
- Plant and asset registerEquipment, service schedules and work order history connected per asset to build a live operational record.
- Contractor licence and insurance vaultCentralised storage for contractor credentials with expiry tracking before access is issued.
- Full audit-ready trailEvery job from creation to close is timestamped, attributed and searchable for owners, insurers and regulators.
Open facilities portal