Tenancy control
Create, suspend, archive and review tenant organisations and owner accounts.
Separate platform administration system
Administer tenancies, owner accounts, billing and access away from daily property work.
The Administration Portal is a separate control surface for platform operators and tenant admins. It is purpose-built for account setup, subscriptions, users, permissions, modules, support access and audit, not work orders or trade jobs.
Billing and plans
Assign packages, usage limits, storage, AI allowances and module entitlements.
User management
Invite users, assign roles, elevate admins and control contractor access.
Permissions
Manage profiles, permission sets, access matrices and sensitive overrides.
Module governance
Turn portals and feature groups on or off per tenancy and plan.
Audit and risk
Track every admin change, reason, actor and affected tenant.
Tenancy operations
Manage every customer account without entering their daily workspace.
Platform administrators can review account state, plan, enabled systems, owner users and cross-tenant support signals from a dedicated console.
TenantPlanStatusUsersSystems
EALDORMAN Property CommandProfessional PlanACTIVE42 users12 modules
Harbour Strata AdvisoryCore PlanTRIAL9 users6 modules
Summit Fire ServicesTrade AccessACTIVE18 users4 modules
North Shore Owners CorpFacility PlanREVIEW14 users8 modules
Billing and entitlements
Owner accounts, plans and limits belong in the administration portal.
Billing, plan packages, usage limits and support controls are kept separate from the operational portals used by managers, agents and trades.
Professional and enterprise plans
Document extraction and report generation
Evidence packs, leases and compliance files
Time-limited platform assistance
Create Account
Request administration access.
Administration accounts are reviewed before activation because they can affect billing, tenant access, modules and user permissions.